How To Be Flexible With Your Customers…

Ever wonder what makes someone tick or Why they think the way they do?

Try “Mastering the DISC”

D Director. Fast talker, little emotion. Short & to the point. Seeks the bottom line.

FEARS being taken advantage of.



I Socializer. Fast talker, lots of emotion. Doesn’t like details. Name dropper. People person. FEARS loss of prestige.



S Supporter. Slow talker with emotion. Wants security. Ask for their opinions & feelings. FEARSchange.



C Thinker. Slow Talker, little emotion. Likes facts & details. Cautious. Analytical. Ask for their opinions. FEARS criticism of work.

Knowing one’s personality can really make the difference…give it a try!